Woman suing Wendy's claims hamburger broke her teeth

A Las Vegas Wendy’s is facing a lawsuit after a woman claims she bit into a hamburger and broke her teeth on “glasslike particles.”

The woman, identified in court documents as Jennifer Haisten, is seeking damages at a maximum of US$15,000 and is asking for a jury trial. Wendy’s has not responded to the lawsuit.

The lawsuit states that Haisten “experienced a tremendous sense of shock and fear as her hamburger was not juicy and tender as expected, but instead consisted of hard and clear glasslike particles.” It adds that the particles created “loud crunching sounds” and broke many of Haisten’s teeth.

The lawsuit arrives as Wendy’s faces litigation in Louisiana, where a separate lawsuit claims that a woman was placed in intensive care for a month after eating a double cheeseburger that contained a “preformed toxin.”

The toxin resulted in food-borne contamination and was the result of “improper food maintenance, such as poor handwashing procedures,” alleges the lawsuit filed in the Eastern District of Louisiana Federal Court in New Orleans.

The plaintiffs, Jena and Michael Vogt, are seeking damages in excess of $150,000 from The Wendy’s Company, Wendy’s International Inc., and Haza Foods of Louisiana, LLC. Beyond Jena’s hospitalization, the lawsuit contends the incident deeply affected their marriage.

“As a result of her consumption of the Wendy’s double cheeseburger, Mrs. Vogt has suffered personal, severe injuries causing her to receive medical treatment, and those injuries have caused petitioner physical and mental pain and suffering, past and future medical expenses, past and future discomfort and physical impairment, past and future lost opportunity for income, and loss of enjoyment of life,” notes the lawsuit.

The lawsuit adds that Michael has taken on the role of primary caretaker, which has led to “changes in their marital relationship, including a loss of consortium.”

In 2019, Wendy’s paid out $50 million to a group of financial institutions to settle claims related to a data breach that affected over 1,000 locations in 2015 and 2016. The data breach exposed the credit card information of customers and was caused by malware installed on the restaurants’ point-of-sale systems.

Last year, a New York man sued McDonald’s and Wendy’s, claiming the chains falsely overstate burger sizes in advertisements. The suit also contended that Wendy’s inflates the amount of toppings.

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