Surface Duo 2 review: Microsoft’s dual-screen Android needs work

Microsoft’s second try at its attention-grabbing dual-screen Android smartphone corrects some errors of the unique, however falls in need of a revolution as a result of a sequence of oddities created by its bodily laptop-like kind.

Trying extra like a tiny convertible laptop than a telephone, the Floor Duo 2 begins at £1,349 ($1,499/A$2,319), loads for an everyday smartphone however barely cheaper than folding-screen rivals.

It opens like a e book, with every half simply 5.5mm thick, and a hinge that enables it to fold all the way in which over.

Microsoft Surface Duo 2 review
There isn't a display screen on the skin, however the time and a few fundamental alerts for SMS and calls will be proven down the backbone of the hinge. Photograph: Samuel Gibbs/The Guardian

Inside are a pair of 90Hz OLED screens every measuring 5.8in on the diagonal. They can be utilized on their very own or mixed as one show measuring 8.3in – a related measurement to an iPad mini. Each screens are lined in conventional scratch-resistant smartphone glass and have giant, old school bezels prime and backside.

Having two separate shows slightly than one which folds in half creates a serious disadvantage: a niche in the midst of the display screen sufficiently big that you may see via it, which is way tougher to disregard than the crease in the midst of a versatile show as discovered on the Samsung Galaxy Z Fold 3.

Microsoft Surface Duo 2 review
The hole between the screens sits proper in the midst of the mixed show, which makes full-screen studying, scrolling and watching video awkward. Photograph: Samuel Gibbs/The Guardian

You need to use two totally different apps on the identical time on the 2 screens. The idea is sound, however I discovered few pairings have been helpful past easy messaging apps and a browser. Extra helpful was utilizing one display screen for a note-taking app and the opposite for a full keyboard like a mini laptop computer.

Some apps spanned throughout each shows, like Outlook, can put totally different data on every display screen, equivalent to your inbox on one aspect and an open message on the opposite. Some video games, together with Asphalt 9 and Microsoft’s Xbox Sport Move streaming service, put controls on one display screen and the motion on the opposite. However there are only a few apps and video games optimised for this setup.

microsoft surface duo 2 review
The 2 screens will be folded into numerous configurations, together with only a single show, each mixed into one giant show, propped up like a tent or open like a mini laptop computer. Photograph: Samuel Gibbs/The Guardian

Specs

  • Screens: two 5.8in AMOLED 90Hz shows

  • Processor: Qualcomm Snapdragon 888

  • RAM: 8GB of RAM

  • Storage: 128, 256 or 512GB

  • Working system:Android 11

  • Cameras: 12MP huge, 16MP ultra-wide, 12MP 2x telephoto; 12MP selfie

  • Connectivity: 5G, USB-C, wifi 6, NFC, Bluetooth 5.1 and placement

  • Water resistance: IPX1 (dripping water)

  • Dimensions closed: 145.2 x 92.1 x 11.0mm

  • Dimensions open: 145.2 x 184.5 x 5.5mm

  • Weight: 284g

2021’s prime Android chip

microsoft surface duo 2 review
It takes two hours quarter-hour to totally cost the Duo 2 hitting 50% in 45 minutes, utilizing a 45W USB-C charger (not included), which is fairly gradual in comparison with rivals. Photograph: Samuel Gibbs/The Guardian

The Duo 2 has final 12 months’s prime Qualcomm Snapdragon 888 chip with 8GB of RAM, matching the efficiency of top-flight Android smartphones from 2021 and able to working two apps working side-by-side with out slowdown.

Battery life is extra variable than a standard telephone. It lasts about 32 hours between fees, with each screens used for about 4 hours with quite a lot of messaging, looking and work apps. It lasts a couple of third longer when you principally use just one display screen. That’s a significantly shorter battery life than an everyday smartphone and behind the Z Fold 3.

Sustainability

Microsoft Surface Duo 2 review
The digital camera sticks fairly far out of the glass again stopping it from sitting flat on a desk. Photograph: Samuel Gibbs/The Guardian

Microsoft doesn't present an anticipated lifespan for the Duo 2’s battery; these in related gadgets usually preserve not less than 80% of their unique capability for in extra of 500 full cost cycles. Microsoft fees an out-of-warranty service payment of £593.94 to restore gadgets and £568.44 to exchange the battery. The earlier technology Floor Duo scored solely two out of 10 on iFixit’s repairability scale.

The telephone incorporates no recycled supplies, however Microsoft operates recycling schemes for previous gadgets, publishes a company-wide sustainability report and a breakdown of every product’s environmental influence.

Android 11

Microsoft Surface Duo 2 review
The one display screen mode is difficult to make use of one-handed and most Android apps and web sites are designed for longer screens, not quick and fats ones, so you find yourself having to do much more scrolling than you'd on an everyday telephone. Photograph: Samuel Gibbs/The Guardian

The Duo 2 runs Android 11 – not the newest Android 12 – and customarily behaves like a typical Android smartphone or pill with a couple of small additions that make it simpler to make use of every display screen individually. Probably the greatest is the power to tug the gesture bar on the backside of an app to maneuver it between screens or to drop it on to the hole between the screens to span it throughout each shows.

The software program generally is a bit unpredictable at occasions, equivalent to opening the keyboard or textual content field of an app on one other display screen or hiding a second app from the display screen while you attempt to kind. However it's typically a quick and responsive expertise given how uncommon the gadget is.

The Duo 2 will obtain three years of software program updates from launch, together with month-to-month safety patches, which is disappointingly not less than a 12 months in need of what rivals, together with Samsung and Apple, provide. Microsoft’s final deliberate replace for the Duo 2 will probably be 21 October 2024.

Digital camera

Microsoft Surface Duo 2 review
As a result of the digital camera is on the again of the gadget, it might be blocked when you fold one of many screens over, which means you need to shoot images with each screens open – which is unwieldy. Photograph: Samuel Gibbs/The Guardian

The Duo 2 has a triple digital camera on the again and a 12-megapixel selfie digital camera above the right-hand display screen.

The rear essential 12MP digital camera and 2x telephoto cameras are good, able to producing detailed photographs in a spread of lighting situations. The 16MP ultra-wide digital camera is cheap, however a bit smooth on element and struggles with difficult scenes. The digital camera app has a lot of the options you’d count on, equivalent to portrait mode, night time mode and slow-mo video, and may shoot common video at as much as 4K at 60 frames a second.

The 12MP selfie digital camera is able to capturing detailed images even in middling mild, and has entry to the devoted night time mode when it will get darkish.

Total, the digital camera system on the Duo 2 is strong, however it may possibly’t maintain a candle to the most effective within the enterprise.

Observations

Microsoft Surface Duo 2 review
The digital camera lump on the again stops the gadget folding absolutely flat, making a wedge form when utilizing one display screen solely. The shiny energy button can be a fingerprint scanner, which was pretty quick and dependable. Photograph: Samuel Gibbs/The Guardian
  • The Duo 2 helps Microsoft’s Slim Pen stylus, which will be magnetically saved and charged on the again of the gadget when not in use.

  • The stereo audio system are decently loud however a bit tinny, advantageous for watching YouTube movies.

  • The width of the gadget makes it a problem to suit into smaller pockets.

Value

The Floor Duo 2 prices £1,349 ($1,499/A$2,319) with 128GB, £1,429 ($1,599/A$2,469) with 256GB or £1,589 ($1,799/A$2,769) with 512GB of storage.

For comparability, the Samsung Galaxy Z Fold 3 prices £1,599 and the Galaxy Z Flip 3 prices £949.

Verdict

The Floor Duo 2 is an enchancment on its predecessor, however remains to be a really odd proposition that’s neither telephone nor pill.

The person screens are quick and stout, forcing numerous scrolling in apps when utilizing it like a telephone and making one-handed use very troublesome. The hole on the hinge makes combining them into one large pill display screen awkward too.

Utilizing two apps side-by-side works effectively, however few combos proved helpful or sooner than simply fast switching between two apps on one display screen on a traditional telephone. There's extra potential in apps like Outlook that present a multi-pane view, however few apps or video games are optimised for the dual-screen system.

Microsoft is barely providing a disappointing three years of software program and safety updates from launch for the Duo 2, too, dropping it a star.

It's good to see Microsoft attempting one thing totally different. However in the end the Duo 2’s two screens are simply not but nearly as good or helpful as both a single telephone display screen or a much bigger folding display screen, making it an costly midway home.

Professionals: two screens, two apps side-by-side, a number of modes, prime efficiency, hardened glass screens, respectable digital camera, head-turning design.

Cons: hole between screens, few optimised apps, common battery life, cumbersome digital camera lump, chunky in pocket, arduous to make use of one-handed, no actual water resistance, solely three years of software program updates from launch.

Microsoft Surface Duo 2 review
The surface of the gadget is clean glass back and front with quality-feeling plastic edges and a metallic hinge. Photograph: Samuel Gibbs/The Guardian

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