Pub called police after mum and son complained about portion of chips

PIC FROM Kennedy News and Media (PICTURED: CUSTOMER JAMES LEWIN, 22, CLAIMS HIS CHILLI-TOPPED CHIPS FROM THE DROVE BREWER'S FAYRE IN NEWHAVEN, EAST SUSSEX, ARRIVED WITH SOUR CREAM, SPRING ONIONS OR CHEESE) A row over a portion of chilli-topped chips at Brewer's Fayre saw COPS called after a furious customer branded them a 'monstrosity'. James Lewin blasted the pub chain when his portion of chipotle beef chilli-topped chips arrived at his table without the advertised 'gooey' cheese sauce, soured cream and spring onions. After sharing photos of the ??5.79 snack missing 'all extra toppings' to social media, horrified users balked at it claiming it looked like some had 'pooped on the chips'. DISCLAIMER: While Kennedy News and Media uses its best endeavours to establish the copyright and authenticity of all pictures supplied, it accepts no liability for any damage, loss or legal action caused by the use of images supplied and the publication of images is solely at your discretion. SEE KENNEDY NEWS COPY - 0161 697 4266.
He was ‘disgusted’ with the shortage of a cheese sauce (Image: Kennedy Information)

A dad acquired so offended that a portion of chips got here with out the marketed sauce that police needed to be known as.

James Lewin, 22, wished some Brewer’s Fayre £5.79 chipotle beef chilli-topped chips which ought to have had cheese sauce, soured cream and spring onions on prime.

However once they arrived he was not blissful.

He shared footage of the meal he was served at The Drove in Newhaven, East Sussex, on Monday the place he was together with his mum, Natasha Sherwood, 40, girlfriend and little sister.

Issues didn’t begin off properly for James who stated they had been served cocktails with mouldy fruit.

The pub says they instructed the household some objects weren’t out there, however James claims this wasn’t the case so he complained.

PIC FROM Kennedy News and Media (PICTURED: MARINE ENGINEER APPRENTICE JAMES LEWIN, 22, FROM NEWHAVEN, EAST SUSSEX, WITH HIS MUM NATASHA SHERWOOD, 40) A row over a portion of chilli-topped chips at Brewer's Fayre saw COPS called after a furious customer branded them a 'monstrosity'. James Lewin blasted the pub chain when his portion of chipotle beef chilli-topped chips arrived at his table without the advertised 'gooey' cheese sauce, soured cream and spring onions. After sharing photos of the ??5.79 snack missing 'all extra toppings' to social media, horrified users balked at it claiming it looked like some had 'pooped on the chips'. DISCLAIMER: While Kennedy News and Media uses its best endeavours to establish the copyright and authenticity of all pictures supplied, it accepts no liability for any damage, loss or legal action caused by the use of images supplied and the publication of images is solely at your discretion. SEE KENNEDY NEWS COPY - 0161 697 4266.
James Lewin – pictured together with his mum Natasha Sherwood – was not blissful together with his portion of chips (Image: Kennedy Information)

They had been provided a full refund on their £70 order as a result of the chef was ‘too drained’ to make their meals once more.

Issues escalated, the refund provide was withdrawn and police had been known as.

James stated: ‘As you may see on the image, the one factor that’s on the chips is the chilli. We acquired two of the chilli chips which had been about £6. Each of them had been like this.

‘The meals got here out and there was actually none of it was on the meals, just like the cheese sauce you pay additional for. It was all in all horrible.’

He added: ‘The argument actually was that it had not one of the toppings it was meant to have, other than one. You’re paying for stuff – you count on all of it to be there.

PIC FROM Kennedy News and Media (PICTURED: CUSTOMER JAMES LEWIN, 22, CLAIMS HIS CHILLI-TOPPED CHIPS FROM THE DROVE BREWER'S FAYRE IN NEWHAVEN, EAST SUSSEX, ARRIVED WITH SOUR CREAM, SPRING ONIONS OR CHEESE, AS DISPLAYED ON MENU) A row over a portion of chilli-topped chips at Brewer's Fayre saw COPS called after a furious customer branded them a 'monstrosity'. James Lewin blasted the pub chain when his portion of chipotle beef chilli-topped chips arrived at his table without the advertised 'gooey' cheese sauce, soured cream and spring onions. After sharing photos of the ??5.79 snack missing 'all extra toppings' to social media, horrified users balked at it claiming it looked like some had 'pooped on the chips'. DISCLAIMER: While Kennedy News and Media uses its best endeavours to establish the copyright and authenticity of all pictures supplied, it accepts no liability for any damage, loss or legal action caused by the use of images supplied and the publication of images is solely at your discretion. SEE KENNEDY NEWS COPY - 0161 697 4266.
What the meals seemed like on the menu (Image: Kennedy Information)

‘Once we spoke to the administration that instructed us we’re not having a full refund [and] she stated the chef was too drained [to remake the food].

‘This was approaching to about 10pm by then as a result of we waited over an hour for our meals

‘It was my little sister’s birthday. She wished to exit for some simple meals and we ended up down there.

‘The entire employees [apart from] one began to enter the kitchen, one of many cooks got here out and was unbelievably impolite.

PIC FROM Kennedy News and Media (PICTURED: MARINE ENGINEER APPRENTICE JAMES LEWIN, 22, FROM NEWHAVEN, EAST SUSSEX) A row over a portion of chilli-topped chips at Brewer's Fayre saw COPS called after a furious customer branded them a 'monstrosity'. James Lewin blasted the pub chain when his portion of chipotle beef chilli-topped chips arrived at his table without the advertised 'gooey' cheese sauce, soured cream and spring onions. After sharing photos of the ??5.79 snack missing 'all extra toppings' to social media, horrified users balked at it claiming it looked like some had 'pooped on the chips'. DISCLAIMER: While Kennedy News and Media uses its best endeavours to establish the copyright and authenticity of all pictures supplied, it accepts no liability for any damage, loss or legal action caused by the use of images supplied and the publication of images is solely at your discretion. SEE KENNEDY NEWS COPY - 0161 697 4266.
James was provided a £70 refund however that was later revoked when issues escalated (Image: Kennedy Information)

Brewer’s Fayre stated that they had no selection however to name the police as a result of the chip grievance had escalated.

A spokesman stated: ‘While not superb, our workforce labored to supply different options, which the company had been sad with, and the escalating state of affairs resulted in our workforce calling the police.

‘While we admire there might have been disappointment, our groups work exhausting to supply an excellent service and abusive behaviour isn't tolerated in any circumstances.’

Police gave either side ‘phrases of recommendation’.

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