AA hasn’t told anyone it is insuring my car

Two weeks in the past I acquired a letter from the police stating that my automobile was displaying as uninsured on the Motor Insurance coverage Database (MID).

My AA insurance coverage coverage renewed in Could. For the reason that police letter, AA Insurance coverage has didn't get my automobile added to the database. It helpfully advised me that I might carry my insurance coverage paperwork with me in case I get challenged by the police. What's going to occur is that my automobile will once more get picked up by computerized number-plate recognition (ANPR) cameras and I’ll obtain a discover of meant prosecution.

I’ve had no response from the AA complaints division. I’m a key employee and having to limit myself to routes the place there aren't any ANPR cameras. It’s affecting my job, my life and my sanity.

PS, Stroud, Gloucestershire

AA’s negligence left you in a probably grave scenario. The MID information all insured automobiles and is utilized by the police and the DVLA to establish uninsured and stolen automobiles. These not on the database could also be seized, and the proprietor will obtain a £100 fixed-penalty discover and, probably, penalty factors.

The Division for Transport requires 95% of personal vehicles to be added to the register inside seven days of a coverage beginning. By the point my intervention roused the AA, greater than 12 weeks had handed.

The corporate blamed a “minor error within the knowledge feed” which “delayed” the add. That’s not adequate. You contacted them day-after-day for 2 weeks after the police warning. Once I alerted the press workplace, your automobile was added the following day.

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