Job agencies running ParentsNext scheme made invalid claims for taxpayer-funded bonuses, audit finds

An audit has discovered job companies working the federal authorities’s controversial ParentsNext welfare scheme have been making invalid claims for taxpayer-funded bonuses.

The $110m-a-year scheme, a part of Australia’s sprawling outsourced billion-dollar welfare-to-work system, pays firms and charities to offer steering and help to single dad and mom on advantages with kids beneath six years previous.

About 80,000 parenting cost recipients are compelled to attend appointments and participate in actions – together with playgroup or schooling programs – to help them with parenting and getting ready for work.

Suppliers working this system get a $626 payment each six months for every participant referred to their service and $312.2o “consequence funds” when a shopper completes an schooling course or works enough hours.

However an audit of those claims, obtained by Guardian Australia beneath freedom of data legal guidelines, discovered 59% of schooling outcomes and 20% of employment outcomes had been noncompliant.

The audit was small, protecting solely 105 schooling outcomes ($32,000) and 79 employment outcomes (price $24,000) between September 2021 and March 2022. The division recouped a mixed $21,000 in invalid claims.

The paperwork recommend the schooling claims had been largely defective as a result of suppliers had failed to offer dates for when members had began and accomplished their schooling programs. Comparable points across the recording of hours and pay had been discovered with employment outcomes.

It was the primary time schooling and employment consequence funds had been included within the audit, the paperwork say.

The job company isn't required to have discovered the job for the participant for them to be paid an “employment consequence”.

The division refused to launch the names of suppliers who’d made invalid claims, saying it “would, or may very well be anticipated to, unreasonably and adversely have an effect on the enterprise or industrial affairs of organisations”.

However noncompliant claims had been widespread throughout the system, with 17 companies who had under 70% of their assessed claims satisfying or largely satisfying necessities.

Two suppliers had been 100% compliant with the claims course of.

The audit additionally examined about $172,000 in claims from the “participation fund”, which permits job companies to assert again the price of objects together with work or study-related gear, public transport or gas vouchers and coaching programs.

Solely 4% of claims to the participation fund had been noncompliant, with the division recouping simply over $2,000 of the $172,000 in spending that was audited.

However compliant claims have additionally raised eyebrows. Guardian Australia has beforehand reported the identical fund permits job companies to legally declare charges for referring members to programs run by the identical organisation, together with on-line modules in matters akin to “physique language” that had been labelled “insulting” by a participant.

Teams together with the Australian Council of Social Service and the Nationwide Council of Single Moms and their Youngsters have labelled the scheme discriminatory, whereas a parliamentary inquiry final yr advisable or not it's made voluntary.

ParentsNext underwent some minor adjustments in 2019 amid widespread complaints, together with allegations revealed by the Guardian that some suppliers had denied exemptions to single moms experiencing well being points or home violence in an effort to hold receiving taxpayer funds.

Labor was vital of the scheme whereas in opposition and the employment minister, Tony Burke, advised Guardian Australia in July he was “trying intently” on the program.

Guardian Australia revealed final yr the federal authorities clawed again greater than $1m in wrongful claims within the Jobactive and ParentsNext applications in 2020. The present ParentsNext contracts expire in 2024.

The Division of Employment and Office Relations was approached for remark.

Do you may have a narrative? luke.henriques-gomes@theguardian.com

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