Amazon offered me £250 after driver killed my dog

Amazon said they are taking the matter ‘seriously’ (Picture: SWNS)
Amazon mentioned they're taking the matter ‘severely’ (Image: SWNS)

Amazon provided a household £250 in compensation after considered one of their supply drivers killed their canine.

Footage captured on their doorbell digital camera reveals the van operating over poor Alfie and driving off with out checking on him.

Linda Banwell, 48, discovered the 17-year-old West Highland terrier lifeless on her driveway in Newdigate, Surrey.

She mentioned: ‘It was only a regular Saturday. I stay in a two-and-a-half acre property and it's all fenced off for the canine so it is extremely protected for them.

‘There are additionally a number of indicators saying there are canine round.

‘The Amazon supply got here by way of for my mum who lives within the annex of my home. I went to take the parcel to her and after I got here again to the driveway, I noticed Alfie mendacity on the ground lifeless and the motive force had pushed off.

‘I assumed that he will need to have reversed round and never seen him however after we checked the Ring door bell we noticed that he was driving ahead.’

Video reveals the canine being run over (Image: SWNS)

The driving force drove off with out checking on Alfie (Image: SWNS)

Alfie was left lifeless on the driveway (Image: SWNS)

After complaining to Amazon, she was provided the voucher as an apology.

She mentioned: ‘Once I noticed this, I handed it to my husband and mentioned I can’t do that anymore as a result of I simply didn’t suppose they have been taking it severely.

‘No person understands except it occurs to them. It’s simply insulting actually.’

She claims Amazon have refused to present out any details about the motive force or say how they are going to take care of the matter.

‘Amazon retains saying that each one they'll inform us is that it's being handled,’ Ms Banwell mentioned.

‘I simply need him to know what he did. I had a pal of mine who was at my home with their granddaughter choosing apples.

Pictured Alfie and the family's second dog Charlie. Amazon are offering a mum of two just ?250 after one of their delivery drivers ran over and killed the family's beloved dog. See SWNS story SWLNamazon. The incident was captured by the family's Ring doorbell, which recorded the van drive off without checking on the poor 17-year-old pooch. Alfie the dog belonged to Linda Banwell, 48, from Newdigate in Surrey.
Alfie’s demise has left the household’s different Westie, Charlie, on their lonesome (Image: SWNS)

Pictured Linda Banwell with Alfie. Amazon are offering a mum of two just ?250 after one of their delivery drivers ran over and killed the family's beloved dog. See SWNS story SWLNamazon. The incident was captured by the family's Ring doorbell, which recorded the van drive off without checking on the poor 17-year-old pooch. Alfie the dog belonged to Linda Banwell, 48, from Newdigate in Surrey.
Alfie was one of many household (Image: SWNS)

‘He didn’t see Alfie however what if it had been a toddler who was there, would he have seen her?’

Ms Banwell has been in touch with Surrey Police however was informed the investigation will take round six weeks.

An Amazon spokesperson mentioned: ‘We have now very excessive requirements for our supply service suppliers and the way they serve clients.

‘We're taking this matter severely and have reached out to the shopper to supply our help.’

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